Our parts are covered by our 1 year parts guarantee giving you the piece of mind necessary to get your appliance back to life.

Built-in hobs are far more tricky as in almost all cases the model number will be on the underside of the hob meaning that anything below the hob itself has to be removed to see the model number. We supply spare parts for the home appliances that are produced by the group as well as rebranded appliances that are made for them. To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.If you no longer have control of your grill pan as the handle is damaged or cracked, then get that control back and start cooking again with this genuine replacement.

When you are looking for a spare part for your built in oven, cooker or hob we recommend the first thing you should do is locate down the proper model number for your product. This spare part is a universal handle which makes it extremely versatile, as it will fit a majority of cookers. If you have already purchased the item then we will review, and where possible, refund the difference.

If you're not sure what's causing the fault with your appliance or you aren't able to complete the repair yourself then our partner service, Repaircare, is just what you need. Instructions on how to get your oven out to get your hob or oven model numbers you can find in this guide on how that is most commonly done. Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice. There are two reasons that we operate this way, the first is that if it has been used once then it is likely that the spare part will be needed again and it limits the items tagged to each model to a manageable level making it easier to find the spare parts needed.

Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer.Where these parts are obsolete and especially so unique parts such as glass oven door panels, control knobs, facias and so on there will be no substitutes that will be available.